Need Assistance On Public Transport?

Thistle Assistance Card logo

The Thistle Assistance Card is the size of a credit card and can fit into the wallet of anyone who might need extra help when travelling about on public transport. 

It is supported by all seven Regional Transport Partnerships in Scotland, Transport Scotland, many transport operators and disability groups including RNIB, SATA and Disability Equality Scotland.

The card, and its associated App, are supported by a wide variety of voluntary organisations across Scotland and by most bus, train, tram, ferry and airport operators. It is credit-card sized and comes with a supply of peel-off stickers, which advise the driver or conductor of your disability and the help you need in an easy-to-read format.

The App is downloadable for both Apple and Android enabled devices from Apple App Store and Play Store.

This card has a series of stickers to attach to the card and personalise the information so that it can be shown to the bus driver to make them aware. The stickers illustrate needs such as mobility hearing and sight challenges. There are then further stickers showing that the passenger may need more time to get to their seat or a reminder of when they get to their destination. There is also space on the back of the card for information such as phone number of the family or carer.

If you would like to find out more information about Thistle Assistance Card you can visit the SEStran website, e-mail or call 0131 524 5153.